
Silvast et al. (2018) Who ‘Uses’ Smart Grids? The Evolving Nature of User Representations in Layered Infrastructures
Qualitative accounts given by European technology developers and experts reveal how they understand the final use and social impacts of these technologies. The article analyzes these accounts and compares the UK’s smart meter rollout with experiences from other European countries, especially Finland, to provide insights into the later adoption stages of smart energy and how its impacts have evolved.