
Hannukainen, Mäkinen & Hyysalo (2017) Organisational adoption of the lead user method: A follow-up study…
We examine the reasons why lead user method (LUM) is not adopted in an organisation after a successful pilot project. We use rich, longitudinal data from two case companies and find that despite stated intentions and enthusiasm, LUM is not applied repeatedly. The specific reasons for this as well as the requirements for successful LUM adoption are discussed.