J. Tuomas Harviainen is tenure track Associate Professor of Information Practices at Tampere University, but as a firm lifelong learner is working on a second doctorate in design management, at Aalto ARTS. Harviainen holds Master’s degrees in Theology (Helsinki) and Service Innovation and Design (Laurea UAS), and a doctorate in Information Studies and Interactive Media (Tampere). He also has a small service design agency of his own. Harviainen has over 60 peer reviewed publications and two published monographs, and he has co-edited seven other books. His research in the area of design studies focuses on design management, the service design of information systems, game development as a type of design, and design business ethics.

Selected publications:

Lehtonen, M. J., Vesa, M. & Harviainen, J. T. (2021). Games-as-a-disservice: The twisted logics of player participation in how game development studios create services. Journal of Business Research, Press.

Lehtonen, M. J., Schilli, K. S, & Harviainen, J. T. (2021). Resilient values in game industry formation: Institutional perspective to the Finnish context. Games and Culture, Online First.

Harviainen, J. T., Lehtonen, M. J. & Kock, S. (2021). Timeliness in information sharing within creative industries. Case: Finnish game design. Journal of Documentation, EarlyCite.

Hämäläinen, R. P., Kumpulainen, K.-R., Harviainen, J. T. & Saarinen, E. (2020). Design gaming for learning systems intelligence in socio-emotional systems. Systems Research and Behavioral Science, Early View.

Harviainen, J. T. & Kumpulainen, S. (2019). Service design for information searching. Information Research, 24(3), paper CoLIS1941.

Lehtonen, M. J., Ainamo, A. & Harviainen, J. T. (2019). The four faces of creative industries: Visualizing the game industry ecosystem in Helsinki and Tokyo. Innovation & Industry, 27(9), 1062-1087.

Hannula, O. & Harviainen, J. T. (2018). User perceptions of design games as settings for organizational learning: Case Topaasia Cards. In Meroni, A., Ospina Medina, A. M. & Villari, B. (Eds.) Service design proof of concept: Proceedings of the ServDes 2018 Conference (pp. 427-439). Linköping Electronic Conference Proceedings.

Harviainen, J. T., Ojasalo, J. & Nanda Kumar, S. (2018). Customer preferences in mobile game pricing: A service design based case study. Electronic Markets, 28(2), 191-203.

Suominen, J., Silvast, A. & Harviainen, J. T. (2018). Smelling machine history: Olfactory experiences of information technology. Technology and Culture, 59(2), 313-337.

Luojus, S. & Harviainen, J. T. (2016). Designing for service experiences. In Turner, P. & Harviainen, J. T. (Eds.). Digital make-believe (pp. 67-88). New York: Springer.

Harviainen, J. T. (2014). Service multipliers, service visibility: Re-thinking public service satisfaction for social impact. Design Management Review, 25(2), 28-33.